Frequently Asked Questions
Home / FAQ
If your question isn’t answered below, please don’t hesitate to simply give us a call, send us an email, or fill out the form on the Contact Us page, and someone will get back to you as soon as possible.
How do I get started?
What makes us different from other landscapers?
We’re so glad you asked because there are a number of things that set us apart!
First, we have a strong commitment to providing our clients with the absolute highest level of customer service. Sandy Haynes and her experienced team is fully committed to being available and transparent during all phases of the project. We want to exceed your expectations!
Second, we create unique outdoor living spaces that are unmatched in their quality. We pay attention to every single detail in every single project that we take on. We want your style and taste to reflect into a yard that is exclusively yours!
Is landscaping a good investment?
Short answer – YES!
The American Society of Landscape Architects (ASLA) recommends that homeowners invest 10 percent of the home’s value in landscaping.
The main reason? Your yard is the FIRST thing that anyone visiting your home will notice. Real estate experts have said that smart landscape design decisions can yield an ROI of anywhere from 200-400% when a home is sold.
We realize that you want to make the most out of your yard, which is why we offer quick turn-around times and impressive customer service. Once you make the decision to partner with StoneWolf Gardens, you’ll immediately recognize that you made a worthy investment.
Furthermore, if you are looking for additional financing for your home improvement project, we highly recommend our friends over at LightStream.
Do you offer financial assistance?
We have partnered up with an awesome company called LightStream that can handle any additional financing needs you have.
Since StoneWolf Gardens is NOT a part of LightStream’s business, we CAN NOT answer any questions you have about financing options or your loan.
Please reach out to LightStream directly for any specific questions you may have.
Are you environmentally-friendly?
From the types of plants we use to recycling plant material, and reusing materials to better managing water systems – at StoneWolf Gardens, we are very conscious about the impact we are making on the Earth every day. We implement smart, customized planting techniques so that your yard is as efficient as possible.
Furthermore, we always use the highest-quality products and install with the highest level of care. We never use dyed or rubber mulch. We even try to avoid using chemicals and pesticides like RoundUp and other weed sprays. We believe that maintaining a healthy turf, proper mulching and watering are the “environmentally- friendly” ways to achieve a great looking yard.
How do I choose what I want?
Our team of highly-educated and experienced design professionals will work with you to develop a landscape befitting of you and your tastes down to the finest detail. You can start by browsing magazines and books to collect ideas and looks that appeal to you; you can even start a Pinterest board. It also is a good idea to drive around your neighborhood and take photos of yards you like. Let your inspiration be the starting point for StoneWolf Gardens to construct the stunning outdoor living space that perfectly matches your lifestyle.
If you don’t know what you want, please take a look at Our Portfolio page as a jumping off point.
How do I know what materials to use in my yard?
We will work with you to thoughtfully select materials that are aesthetically pleasing and chosen specifically for your unique landscape in order to achieve the look you have in mind.
Do I need permits and/or approval from my homeowners’ association or city to landscape?
We will give what you need to submit to your HOA for approval, as well as, guide you through any permits required by your local city building department.
Are you licensed and insured?
Yes, StoneWolf Gardens, Inc. is fully licensed and insured.
And that’s a great question – you should always be asking your landscaper this!
Can I complete my project in phases?
Definitely! We are happy to develop a plan that you can do in phases in order to suit your needs. We want this to be a fun, stress-free process for you.
If time is of concern, we will discuss “when the project will be finished” rather than “when can you start on my project.” This is where StoneWolf Gardens stands above the rest – we get our projects done quickly and beautifully.
What if I need additional grading and drainage?
When Sandy comes out to visit your property for an initial consultation, she will discuss potential drainage and grading problems that may exist on your site.
Our team is very knowledgeable and well-versed in planning designs and executing installations; if your property has an issue we will find it and fix it.
If our team is already working on your property, and we encounter an issue with drainage or grading – we will let you know immediately, and will advise you on best ways to proceed.
Who does the work?
We always do the work ourselves to ensure the highest level of expertise and satisfaction! If the scope of work is out of our expertise, then we work with only licensed, insured, experienced and knowledgeable professionals who have expertise in their discipline (such as pesticide treatments or tree trimmers).